Google · The response time is incredible, which is vitally important to a small restaurant like mine. Techs are knowledgeable, friendly and efficient. Can not recommend this business with any more enthusiasm!
Michael, thank you for the opportunity to serve you, and your kind words. We strive to give our customers outstanding service. Also, thanks for the 5 star review.
Google · Great People. I cold called Steve for my restaurant and he was very gracious with his time in trying to help us with a quick fix for our tap system not wanting to have to charge us for a service visit. If we need more service, we will definitely have them come out. Thank You!
Thank you for your kind words and the 5 star review. At RS Sales it's all about customer service and building long term relationships.
Google · These guys are awesome. Steve is The best always prompt Highly recommended! . They always get things done first time out never had any issue.
David, thank you for your 5 star review. Customer service is our #1 priority and I'm glad we met your expectations.
Google · Cherry's Ice Cream and Water Ice Cherry Hill, NJ 08002 I first called and spoke to Jim for service on my freezer. This is my first time going outside of my normal Refrigeration servicer. Jim's demeanor was very friendly and helpful. It was a Friday I called and on Monday a technician was able to come out and diagnose the problem. I was not at the store when he was there and the technician was in communication with me throughout and he also was very friendly and knowledgeable. Overall with service even though my problem wasn't able to be fixed on the spot my experience with them made me go forth and ask for more information and effort to look for my specific part. I then spoke with Steve to explore options as well as my hard to get part. Then speaking with Steve the experience was still as friendly and knowledgeable as when I first called for service. Overall I am very happy with my total experience and feel that they are very friendly and knowledgeable and most of all homegrown and humble.
Lisa, I'm glad we were able to help you with your issue. We do have a great staff here. Thank you for the opportunity to serve you and your 5 star review.
Google · We recently purchased a new Manitowoc ice machine, but unfortunately, we encountered a host of issues right from the start. Since it was still under warranty, we reached out to Rs Sales & Service for assistance. They responded quickly and efficiently. Following the recommendations of the Manitowoc service technician, they replaced the compressor, bin switch, control board, and several sensors. Throughout the entire process, Steve, Matt, and their team were incredibly supportive and remained patient as they worked to resolve our concerns with the machine. It’s clear to me that Manitowoc fell short by not properly testing this unit before shipping it to us. I highly recommend Rs Sales and Service for any refrigeration needs you may have. They really know their stuff!and very well qualified.
Raj, thank you very much for your kind words. Our company goal is customer satisfaction. And thank you for the 5 star review. We look forward in working with you in the future. If there is anything I can do for you, please let me know. Jim.
Google · Service is amazing. They do what they and say what they do. A rare commodity in the industry! Kenny is amazing and always is professional and forthright. We wouldn’t use any other commercial refrigeration company!
Danville, thank you for those kind words. We appreciate the opportunity to serve you and look forward in doing business again. I'll make sure I let kenny know about your kind words.
Google · Everyone at RS Refrigeration Specialist has been so helpful and efficient. They really know what they’re doing, they’re communicative which is important to me, and very personable. As someone who has been working with refrigeration issues in restaurants for over 10 years, I would definitely recommend this company.
Jacob, thank you for the 5 star review. We look forward in servicing you again the the future.
Google · Great and professional
Dan, thank you for the 5 star review and allowing us to serve you. We look forward in serving you in the future.
Google · Each time they have come to service our Restaurant they have been prompt, polite, and most importantly accurate and quick with repairs. Highly recommended over the larger companies like Elmer and Atlantic
Scott, thank you for your kind words and your 5 star review. Thanks for the shout out over the other guys. We take pride on doing a good job servicing our customers.
Google · I had a problem 2 other companies could not fix. They sent Matt out and he solved the issues with in minutes. Highly Recommend this company Aplus service!
Al, thank you for your kind words and your 5 star review. We feel our guys are the top in the industry.
Google · Once again, RS Sales comes through! R S Sales and Service has been our Go-To refrigeration specialists for years. They are responsive and knowledgeable. I always know we are in good hands.
Meg, thank you for giving us the opportunity to serve you. We look forward in continuing our relationship. Thank you for the 5 star review.
Google · Professional and friendly
Leona, thank you for the opportunity to serve you and for the 5 star review. We appreciate your business.
Google · Dealt with R S Sales and Service Inc through an Amazon warranty claim. They were prompt, polite, and helped me navigate through the headaches of dealing with a manufacturer who botched their “over the phone” diagnosis, as well as the damaged parts that were sent out initially for the proper repairs needed. Didn’t hurt that the technician Matt was a real looker. ? Thanks for making this lengthy process easier.
Scott, we are glad to be able to sort every thing out for you. Thanks for the kind words and the 5 starr review.
Google · We’ve been working with R&S Sales and Service for our refrigeration repair needs for many years and couldn’t be happier with the partnership we’ve developed. Not only do they offer fair pricing, but the team is also filled with genuinely nice people who are experts in their field. Every interaction with R&S has been positive, and their proficiency and professionalism make them a standout provider. We’re so grateful to have such a reliable and skilled vendor. Highly recommend R&S Sales and Service for anyone needing top-notch refrigeration services!
Thank you for your continued business and your kind words. Have a great holiday!
Google · R S Sales and Service has been our Go-To refrigeration specialists for years. The are responsive and knowledgeable. I always know we are in good hands.
Meg, thank you for giving us the opportunity to serve you. We look forward in continuing our relationship. Thank you for the 5 star review.
Google · On behalf of Fidelity Alarm regarding the service that we received from RS Sales on our Ice Machine. Simply put "Excellent" Steve the Office Mgr. set the proper expectations regarding cost, if any. Then Josh our Technician arrived early Monday morning and kindly and professionally solved the problem confidently guaranteeing his work and left his card in case we need them. A Perfect Service Experience! Thank You Steve and Josh :) Hopefully we won't need to call you again anytime soon.
David, thank you for those kind words and the 5 star review. I’ll let Steve and Josh know about your review.
Google · Responded very quickly to our service call, the techs were very knowledgeable and diagnosed & fixed the problem quickly.
Lauren, thank you very much for the opportunity to serve you and for the 5 star review. We look forward in work with you in the future.
Google · Very knowledgeable technician. Responded very quickly and solved the problem immediately.
Uri, thank you for the opportunity to handle your service needs and for the 5 star review. We look forward in serving you in the future.
Google · Great customer service. Great work. These guys know what they are doing. Recommend purchased and installed a great ice machine for my business
Google · Steve was very helpful for the Violetwood cafe ..we had an issue with our ice machine ..Steve checked on our warranty ..and he had his technician kevin out the next day..Kevin was also very good at what he does..our experience was very good with RS sales and service ..Thank You very much..
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