RK
Google · We recently purchased a new Manitowoc ice machine, but unfortunately, we encountered a host of issues right from the start. Since it was still under warranty, we reached out to Rs Sales & Service for assistance. They responded quickly and efficiently. Following the recommendations of the Manitowoc service technician, they replaced the compressor, bin switch, control board, and several sensors. Throughout the entire process, Steve, Matt, and their team were incredibly supportive and remained patient as they worked to resolve our concerns with the machine. It’s clear to me that Manitowoc fell short by not properly testing this unit before shipping it to us. I highly recommend Rs Sales and Service for any refrigeration needs you may have. They really know their stuff!and very well qualified.
Raj, thank you very much for your kind words. Our company goal is customer satisfaction. And thank you for the 5 star review. We look forward in working with you in the future. If there is anything I can do for you, please let me know. Jim.