LM
Google · Cherry's Ice Cream and Water Ice Cherry Hill, NJ 08002 I first called and spoke to Jim for service on my freezer. This is my first time going outside of my normal Refrigeration servicer. Jim's demeanor was very friendly and helpful. It was a Friday I called and on Monday a technician was able to come out and diagnose the problem. I was not at the store when he was there and the technician was in communication with me throughout and he also was very friendly and knowledgeable. Overall with service even though my problem wasn't able to be fixed on the spot my experience with them made me go forth and ask for more information and effort to look for my specific part. I then spoke with Steve to explore options as well as my hard to get part. Then speaking with Steve the experience was still as friendly and knowledgeable as when I first called for service. Overall I am very happy with my total experience and feel that they are very friendly and knowledgeable and most of all homegrown and humble.
Lisa, I'm glad we were able to help you with your issue. We do have a great staff here. Thank you for the opportunity to serve you and your 5 star review.